Frequently Asked Questions
Everything you need to know about your Inspereza shopping experience.
What materials are used in Inspereza jewelry?
We use only high-quality, ethically sourced materials, including 14k and 18k solid gold, sterling silver, and conflict-free gemstones or diamonds to ensure lasting brilliance.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Do you offer a warranty on your products?
Yes, every Inspereza piece comes with a one-year limited warranty that covers manufacturing defects. We stand behind the craftsmanship of our jewelry.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your diamonds ethically sourced?
Absolutely. Inspereza strictly adheres to the Kimberley Process to ensure that all our diamonds are conflict-free and sourced from responsible suppliers.